Enterprise E-Commerce Replatforming

PetSmart, one of North America's largest pet retailers with over 1,660 stores, needed to migrate its ecommerce platform from Salesforce Commerce Cloud to a headless architecture on Commercetools.

As Delivery Manager, coordinated roadmap execution, dependencies, and release planning across all 5 teams, and led an emergency Edgio-to-Vercel migration after the CDN shutdown, with zero downtime.

Supported PetSmart's most successful Black Friday ever, cutting load times 3–5x.